To solve this problem you will have to:
- Open iTunes
- Shut it down but keep it plugged in.
- After it shuts down, hold the power button until you see the apple logo
- Without releasing the power button hold down the home button until screen
goes black
- Without releasing the home button let go of sleep button and wait until you see your ipod in iTunes
- Release home button
- Click restore in iTunes
Also update your computer to the latest patch and service pack.
For Windows XP make sure you have service pack (SP3)
And Vista, install Service Pack 1 and 2.
andrew8062 6:59 pm on October 24, 2009
To solve this problem you will have to:
- Open iTunes
- Shut it down but keep it plugged in.
- After it shuts down, hold the power button until you see the apple logo
- Without releasing the power button hold down the home button until screen
goes black
- Without releasing the home button let go of sleep button and wait until you see your ipod in iTunes
- Release home button
- Click restore in iTunes
Also update your computer to the latest patch and service pack.
For Windows XP make sure you have service pack (SP3)
And Vista, install Service Pack 1 and 2.