milly
9:12 pm on June 15, 2010 |
Answers: 1
Loading ...Resolve BOE/CR error “The request could not be submitted for background processing”
If you are getting the famous “The request could not be submitted for background processing” error in Crystal Reports or Business Objects Enterprise Server, here are some tips for you to resolve the issue.
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milly 9:12 pm on June 15, 2010
In my situation, we had to update the data source using Crystal Reports XI Release 1, then add the report to Business Objects Enterprise R2 SP3. We encountered the error “The request could not be submitted for background processing” when trying to preview the report. We are using Oracle database. There are two things you can try:
1. Get the latest service pack for your Crystal Reports. Check it out here:
http://resources.businessobjects.com/support/additional_downloads/service_packs/crystal_reports_en.asp
2. If patching doesn’t work, I found out that while you update the report, make sure you uncheck “File->Save Data with Report” option first before you save the report. This option actually eliminate the error for us.
3. You can try using ODBC instead Oracle to see if it works.